Let our passion for gaming deliver you tangible results
Casino & Hospitality Consultant
Passionate Casino Gaming Expert
With over 15 years of luxury gaming experience ranging from the Las Vegas Strip, to South Florida to Macau & Singapore, I can adapt to all markets to improve your casino profitability.
Between 2015 and mid-2022 I was the Vice President of Slot Marketing & Operations at The Cosmopolitan of Las Vegas - taking slot net win from 62 million in 2014 to over 234 million in 2021.
After Blackstone sold their 1.8 billion dollar investment for 5.6 billion dollars, I knew it was time for me to take my expertise to casinos around the country that need a little extra help.
I will work directly with you, the operator, and provide you and your team with new and innovative insights that will allow for maximum ROI. I have provided consulting services to multiple strip operators in addition to several Caribbean resorts in just under two years of operating Dulce Hospitality.
Our Analytical Approach
Hiring Dulce Hospitality as a consultant for your casino will open up a collaborative relationship where our only goal is to deliver you real, tangible results.
From casino floor layouts, machine and product enhancements, bet limits and game optioning, technology upgrade decisions, loyalty club analysis and comparison to your competition, CRM strategy, special event planning and execution, I can be your full-service source for a 360-degree evaluation of your business and provide actionable items to help you grow your profits.
Talk to me today about how I can maximize your casino revenue, reduce unnecessary expenses, unlock value and put you on a solid track to success and profit.
Sample Services
You can decide how much or little of Dulce Hospitality's consulting services you want to use. Typical work may include:
- Comprehensive Review of your machine mix, layout, game optioning, progressive configurations. Small tweaks here are some of the fastest ways we will provide you instant results.
- Loyalty Club and Marketing Analysis. Are you giving enough back or too much to your players? Is your mailing strategy appropriate for your market? Are your special events driving value to your bottom line? We can provide a review of everything CRM related.
- Contract and Pricing Review from your vendors. We may find pricing discounts you didn't know existed.
- Host/PD review. Do your hosts spend too much time working in the business but not on the business? Are they trying to handle too many customers that they can't really service the true VIPs? A review of this department is sure to unlock value and drive results.
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